Where can I ship my order?
We ship worldwide! Depending on your country, you may have to pick up your shipment at your nearest outlet.
How do I qualify for free shipping?
Any order over $300 (Canadian dollars) qualifies for free shipping. If your order exceeds $300, a free shipping option will be automatically added to the checkout page.
When will my order arrive?
We aim to process all orders within 2-3 business days after the order is placed. Once your order is processed, packaged and shipped, you will receive a confirmation email with a tracking number and an estimated date of arrival.
- Canadian orders take approximately 3-5 business days to reach their destination.
- United States orders take approximately 5-7 business days to reach their destination.
- International orders take approximately 7-14 business days to reach their destination.
Can I check my order status?
Yes, you can track your order status anytime after it has been placed. Tracking information will be emailed to you once your order has been shipped.
Can I change the shipping address on my order?
No, you must cancel your order before it has been shipped and place a new order. Addresses cannot be modified after the order has been shipped.
Customs & Import Duties
Any fees charged once the parcel reaches its destination’s country are the responsibility of the recipient.